service tenet:
Enterprise tenet: honesty as the foundation, quality as the top priority
Service tenet: Responsible for every machine and every user
Business creed: Satisfying users is our eternal pursuit
Service philosophy: Customers are everything to us. We will always adhere to the quality policy of being responsible for every machine and every customer,
Serve customers wholeheartedly. We will do everything we can to think for you. We firmly believe that dedicating a sincere heart to you will also bring truth
Sincere return!
Service commitment: From the date of purchase, the warranty period of the machine is one year. Our company will send technical personnel to your company, who will be responsible for installing equipment on site
Basic operation content for equipment debugging, future machine maintenance, and training of employees. A 24-hour service system ensures smooth production for customers.
Service standards:
Warranty period: One year after purchase of the machine is the normal warranty period, and free services (labor and accessories) are provided. The following conditions are not included in the warranty scope:
A. Abrasive parts, maintenance consumables;
B. Irresistible disasters, such as water, wind, earthquake, war, etc;
C. Damage caused by the user's failure to maintain according to regulations;
D. Damage caused by user maintenance activities beyond the training range;
E. Damage caused by unauthorized parts by the user.